Refund Policy

1. Overview

At Spody Ai LLC, we want you to be satisfied with your subscription. This Refund Policy explains when and how you can request a refund for your YouTubeGen subscription.

2. Refund Eligibility

3. Refund Timeline

4. How to Request a Refund

1. Email Us: Send a refund request to support@spody.app
2. Include: Your account email, date of purchase, transaction ID, reason for refund
3. Wait for Response: We'll review your request within 48 hours
4. Receive Refund: If approved, refund will be processed to original payment method

5. Subscription Cancellation

You can cancel your subscription at any time from your profile settings:

• Access continues until the end of your current billing period
• Unused sparks do not carry over and are forfeited upon cancellation
• No partial refunds for unused days within the billing period
• You can resubscribe at any time

6. Processing Method

Refunds are processed through Paddle, our payment provider:

• Credit/Debit Card: 5-10 business days
• PayPal: 3-5 business days
• Other methods: May vary by provider

7. Free Sparks

Free sparks provided upon registration:

• Are not eligible for cash refund
• Cannot be transferred or exchanged
• Are provided as a one-time bonus to try the Service